Title: RE: Mid-Tier 7.0 Installation Problem
**
Eric
 
No even this is not working ...
 
Frederick
 
My ACTL executes on a Button on Help Desk form and runs for both CREATE & QUERY operations but only Status field is a Required Field so idealy this should not make my Run If condition fail..
 
Once again If I am using just one of the condition without using 'OR' all works as desired...
 
plz help me to get out of this puzzel...
 
List : plz excuse me for not using a new subject in my initial post ..... that was a mistake :(
 
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
 


From: Eric Roys [mailto:[EMAIL PROTECTED]
Sent: Thu 9/14/2006 11:21 AM
To: Kohli, Himanshu
Subject: RE: Mid-Tier 7.0 Installation Problem

 Try:
(( 'Status'  != "New")     AND   ('Case ID+' !=  "HD"  ))   OR  (('Status'
!= $NULL$)  AND ('Case ID+' != $NULL$))

The additional parenthesis are needed to distinguish one OR from the other.


Eric Roys
Sr. Software Engineer
Verizon Business
Email:  [EMAIL PROTECTED]

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-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 10:15 AM
To: [email protected]
Subject: Re: Mid-Tier 7.0 Installation Problem

Hey List

I know its going to be very simple but now since I have tried all my
combination (i.e. using braces ) I would like to seek your help.

I want my ACTL to execute its 'Else Action' for the below mentioned 'Run If
' condition

( 'Status'  != "New"     AND   'Case ID+' !=  "HD"  )   OR  ('Status'  !=
$NULL$  AND 'Case ID+' != $NULL$)

every things works as desired when I use just one of them but with an OR
when try to have both the condition in my Run If ... I fail

Note :  I do not want to make use of  any other parameter other than the
Status & 'Case ID

Thanks for your quick help

Himanshu Kohli

Remedy Developer / Administrator


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