Himansu, it's the OR that fouled your Run If. IT should be an AND.
( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status' !=
$NULL$ AND 'Case ID+' != $NULL$)
True when:
Status is other than "New" and Case ID+ is other than "HD" OR
Status has a value and Case ID+ has a value
The only way this could be false would be if Status or CaseID+ were null.
( 'Status' != "New" AND 'Case ID+' != "HD" ) AND ('Status' !=
$NULL$ AND 'Case ID+' != $NULL$)
True when:
Status has a value, other than New and Case ID+ has a value, other than HD.
It looks like somebody may have gotten lost in null != logic and tried to
compensate, but misfired.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Kohli, Himanshu"
<[EMAIL PROTECTED] To: [email protected]
SOGETI.COM> cc:
Sent by: "Action Subject: Re: Two different
Condition 's in Run If
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
G>
09/14/2006 16:11
Please respond to
arslist
James
It so simple but making me really crazy about it ...
ok let me try to explain you briefly
I want to block a user action on a Button Click to open a new Window and to
include both the condition's in a single ACTL's Run If
1) On Query when he has no Case Id selected or searched (i.e. Case ID =
Null )
2) On Create when his Case ID has a default value ( Case ID = HD)
Now I am trying that
Run If ==> ('Case ID' != $NULL$) OR ('Case ID' != "HD")
If Action ==> Open the Window
Else If ==> Error Msg
Result : If I use only one of each condition in the Run If ..it works as
desired but fails when I try to use both with "OR"
I beleive its somthing to relate with the execution of an ACTL at two
different Operation's CREATE & QUERY on Help Desk form.
I am having
ARS 6.3 , Windows 2k with MS SQL 2K
I hope you will be able to pull me out of this ...
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
PS : It looks so simple but has made me sound like ....
________________________________
From: Action Request System discussion list(ARSList) on behalf of McKenzie,
James J C-E LCMC HQISEC/L3
Sent: Thu 9/14/2006 3:14 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
**
Himanshu:
What EXACTLY are you trying to do? Your Run-if qualification is leading me
to ask the question.
Thank you for changing the Subject:
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 12:06 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
**
Eric
No even this is not working ...
Frederick
My ACTL executes on a Button on Help Desk form and runs for both CREATE &
QUERY operations but only Status field is a Required Field so idealy this
should not make my Run If condition fail..
Once again If I am using just one of the condition without using 'OR' all
works as desired...
plz help me to get out of this puzzel...
List : plz excuse me for not using a new subject in my initial post .....
that was a mistake :(
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
________________________________
From: Eric Roys [mailto:[EMAIL PROTECTED]
Sent: Thu 9/14/2006 11:21 AM
To: Kohli, Himanshu
Subject: RE: Mid-Tier 7.0 Installation Problem
Try:
(( 'Status' != "New") AND ('Case ID+' != "HD" )) OR (('Status'
!= $NULL$) AND ('Case ID+' != $NULL$))
The additional parenthesis are needed to distinguish one OR from the other.
Eric Roys
Sr. Software Engineer
Verizon Business
Email: [EMAIL PROTECTED]
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-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 10:15 AM
To: [email protected]
Subject: Re: Mid-Tier 7.0 Installation Problem
Hey List
I know its going to be very simple but now since I have tried all my
combination (i.e. using braces ) I would like to seek your help.
I want my ACTL to execute its 'Else Action' for the below mentioned 'Run If
' condition
( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status' !=
$NULL$ AND 'Case ID+' != $NULL$)
every things works as desired when I use just one of them but with an OR
when try to have both the condition in my Run If ... I fail
Note : I do not want to make use of any other parameter other than the
Status & 'Case ID
Thanks for your quick help
Himanshu Kohli
Remedy Developer / Administrator
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