You want the error for these 2 conditions (and the error is in the
else).
1) On Query when he has no Case Id selected or searched (i.e. Case ID =
Null )
2) On Create when his Case ID has a default value ( Case ID = HD)
So those conditions would be:
1. ($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$)
2. ($OPERATION$ = "CREATE") AND ('Case ID' = "HD")
So putting them together would be (This will give you the error in the
If):
(($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$)) OR
(($OPERATION$ = "CREATE") AND ('Case ID' = "HD"))
You can either swap the actions or NOT the entire criteria:
(NOT (($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$))
OR (($OPERATION$ = "CREATE") AND ('Case ID' = "HD")))
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 3:11 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
James
It so simple but making me really crazy about it ...
ok let me try to explain you briefly
I want to block a user action on a Button Click to open a new Window and
to include both the condition's in a single ACTL's Run If
1) On Query when he has no Case Id selected or searched (i.e. Case ID =
Null )
2) On Create when his Case ID has a default value ( Case ID = HD)
Now I am trying that
Run If ==> ('Case ID' != $NULL$) OR ('Case ID' != "HD")
If Action ==> Open the Window
Else If ==> Error Msg
Result : If I use only one of each condition in the Run If ..it works as
desired but fails when I try to use both with "OR"
I beleive its somthing to relate with the execution of an ACTL at two
different Operation's CREATE & QUERY on Help Desk form.
I am having
ARS 6.3 , Windows 2k with MS SQL 2K
I hope you will be able to pull me out of this ...
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
PS : It looks so simple but has made me sound like ....
________________________________
From: Action Request System discussion list(ARSList) on behalf of
McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thu 9/14/2006 3:14 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
Himanshu:
What EXACTLY are you trying to do? Your Run-if qualification is leading
me to ask the question.
Thank you for changing the Subject:
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 12:06 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
Eric
No even this is not working ...
Frederick
My ACTL executes on a Button on Help Desk form and runs for both CREATE
& QUERY operations but only Status field is a Required Field so idealy
this should not make my Run If condition fail..
Once again If I am using just one of the condition without using 'OR'
all works as desired...
plz help me to get out of this puzzel...
List : plz excuse me for not using a new subject in my initial post
..... that was a mistake :(
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
________________________________
From: Eric Roys [mailto:[EMAIL PROTECTED]
Sent: Thu 9/14/2006 11:21 AM
To: Kohli, Himanshu
Subject: RE: Mid-Tier 7.0 Installation Problem
Try:
(( 'Status' != "New") AND ('Case ID+' != "HD" )) OR
(('Status'
!= $NULL$) AND ('Case ID+' != $NULL$))
The additional parenthesis are needed to distinguish one OR from the
other.
Eric Roys
Sr. Software Engineer
Verizon Business
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 10:15 AM
To: [email protected]
Subject: Re: Mid-Tier 7.0 Installation Problem
Hey List
I know its going to be very simple but now since I have tried all my
combination (i.e. using braces ) I would like to seek your help.
I want my ACTL to execute its 'Else Action' for the below mentioned 'Run
If ' condition
( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status'
!=
$NULL$ AND 'Case ID+' != $NULL$)
every things works as desired when I use just one of them but with an OR
when try to have both the condition in my Run If ... I fail
Note : I do not want to make use of any other parameter other than the
Status & 'Case ID
Thanks for your quick help
Himanshu Kohli
Remedy Developer / Administrator
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