Title: RE: request crashing user tool - malloc failed
** Hi,

I think that you are along the correct lines here except that I don't expect that for these particular entries that there would be any large diary entries but as I am rusty on SQL then I am not sure of the exact Oracle commands required to verify the size of the relevant fields. Any pointers would be gratefully received.

I have checked that the relevant T,H and B tables are consistent with the number of entries in each.

Thanks.

Nyall

McKenzie, James J C-E LCMC HQISEC/L3 wrote:
**

Nyall and Raido:

I'm willing to state that the affected action has a very large diary or attachment associated with it.  If you attempt to export the record from your database, Oracle can handle the data collection, but Remedy cannot.  Thus, you see a large increase in memory usage and then the crash.  If you care to explore, you can look at the CLOB storage for that record and find the record is very large.  Don't know how this happens as the limit for a diary field under Oracle is 1MB of text.

If you need help, I think that I can provide a little bit of it.


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