FYI This does not occur using
Windows xp sp2 Usertool 7.0 patch 1 ARS 6.3 patch 16 on Windows Thanks Kelly Gatewood Manager, Remedy Product Line HCA Information Technology & Services -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike White Sent: Thursday, October 12, 2006 07:29 To: [email protected] Subject: **SPAM** Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool Yup - I had to try it myself and it crashed our User Tool. ARS 6.0.1, patch 1497 (UT is patch 1454). We're running on Oracle 9i/Solaris 5.9. Rick, I agree. 'Can't imagine why somebody would need to use this key sequence, but I'd rather be aware of the issue before my users see it. Some yahoo somewhere will stumble onto it and complain. (On the other hand, we've been running this release since 03/05 and this issue has gone unnoticed so far). Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED] "Rick cook" <[EMAIL PROTECTED] To: [email protected] .COM> cc: Sent by: "Action Subject: Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes Request System usertool discussion list(ARSList)" <[EMAIL PROTECTED] ORG> 10/12/2006 09:07 Please respond to arslist "Doctor, Doctor! It hurts when I do this!" "Well, then don't do that." Sorry to be unsympathetic here, but is there a legitimate business reason to perform that key combo as part of processing a ticket? If not, what's the point of testing for it? Please enlighten us. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Hankel Sent: Thursday, October 12, 2006 1:17 AM To: [email protected] Subject: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool Hello, Using ARS 6.0.1 en 6.3 usertool (patch 18) on a windows 2000 prof client. Maybe we have a small bug here: The usertool crashes (dr.watson) when you select a numeric spinner field (put the cursor in it)and press the CTRL-SHIFT-END key combination. I tried this in several usertool versions with the same result. Can anybody reproduce this or give me the solution for this issue? Kind Regards, Ben ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
