Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool

Ben HCS Nederland Thu, 12 Oct 2006 06:40:08 -0700

**

Hi,

I agree that this isn't a big issue and the need for using this key sequence in a integer spinner field is unknown for me.
However, to get a stable "monkey-proof" system this issue should be investigated.

Thanks for your help!

Ben

> Date: Thu, 12 Oct 2006 08:28:37 -0400
> From: [EMAIL PROTECTED]
> Subject: Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool
> To: [email protected]
>
> Yup - I had to try it myself and it crashed our User Tool.  ARS 6.0.1,
> patch 1497 (UT is patch 1454).  We're running on Oracle 9i/Solaris 5.9.
>
> Rick,
>
>       I agree.  'Can't imagine why somebody would need to use this key
> sequence, but I'd rather be aware of the issue before my users see it.
> Some yahoo somewhere will stumble onto it and complain.  (On the other
> hand, we've been running this release since 03/05 and this issue has gone
> unnoticed so far).
>
> Mike White
> Office:  813-978-2192
> E-mail:  [EMAIL PROTECTED]
>
>
>
>                       "Rick cook"
>                       <[EMAIL PROTECTED]        To:       [email protected]
>                       .COM>                    cc:
>                       Sent by: "Action         Subject:  Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes
>                       Request System            usertool
>                       discussion
>                       list(ARSList)"
>                       <[EMAIL PROTECTED]
>                       ORG>
>
>
>                       10/12/2006 09:07
>                       Please respond to
>                       arslist
>
>
>
>
>
>
> "Doctor, Doctor!  It hurts when I do this!"
>
> "Well, then don't do that."
>
> Sorry to be unsympathetic here, but is there a legitimate business reason
> to
> perform that key combo as part of processing a ticket?  If not, what's the
> point of testing for it?  Please enlighten us.
>
> Rick
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Ben Hankel
> Sent: Thursday, October 12, 2006 1:17 AM
> To: [email protected]
> Subject: Key combination CTRL-SHIFT-END in numeric spinner field crashes
> usertool
>
> Hello,
>
> Using ARS 6.0.1 en 6.3 usertool (patch 18) on a windows 2000 prof client.
> Maybe we have a small bug here:
> The usertool crashes (dr.watson) when you select a numeric spinner field
> (put the cursor in it)and press the CTRL-SHIFT-END key combination.
> I tried this in several usertool versions with the same result.
>
> Can anybody reproduce this or give me the solution for this issue?
>
> Kind Regards,
>
> Ben
>
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Re: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool

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