Update... It appears that the ServiceDesk/etc release notes are available via supportweb -- but you have to go to the 7.00.00 section to download them. If you are using the "My Products" list this version will not show. Use the A-Z list instead. They don't exist under 7.00.01.
25-Oct-2006 Provides information to install and use the BMC Remedy Service Desk 7.0 application. Includes patch 002 information, open issues, and possible solutions to those issues in Service Desk. Sorry... is this 7.0.1 release just 7.0.0 with instructions to apply patch2? The whole reason I wanted 7.0.1 is to avoid applying the patches... " To install the Incident Management patch 1 Download patch 1519 from http://supportweb.remedy.com. Note: Downloading patch 1519 from Support Web delivers a file named IM7patch002.zip to your desktop. 2 Unzip the IM7patch002.zip file." I'm going home... -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Rick Cook <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 11/06/2006 12:11 PM Please respond to [email protected] To [email protected] cc Subject Re: ITSM 7.0.01 and CMDB 2.0.01 Released ** Two words: Quality. Control. Granted, this is a minor issue in and of itself, but it is far from an isolated incident. There's either a problem with the processes they're using, or the people using them. Or both. Rick On 11/6/06, Tony Worthington <[EMAIL PROTECTED]> wrote: >It is odd to release software with the incorrect documentation versions, right?? no comment. :-) -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Mike Gould <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 11/06/2006 10:42 AM Please respond to [email protected] To [email protected] cc Subject ITSM 7.0.01 and CMDB 2.0.01 Released ** All: It appears that BMC / Remedy has been busy this past weekend and released ITSM 7.0.01 and CMDB 2.0.01. You can find the new releases in the Product Downloads, Patches, and Fixes > BMC Remedy Product Download section of SupportWeb. I did notice that only the 7.0.00 docs were included with the download of ITSM 7.0.01 (the CMDB 2.0.01 downloads were fine). Was the ITSM update released early by mistake, since Dave from BMC sorta indicated it wouldn't be until the end of this week? It is odd to release software with the incorrect documentation versions, right?? Michael Gould CAO Advanced Business Solutions Office of the Chief Administrative Officer U.S. House of Representatives __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
