Re: AR Email HTML Template

[Christopher Gillman]

** Got it to work guys, however, another question. How do I go about putting a text input box into an “HTML” formatted e-mail that allows users to type in a comment, that would update the “Customer Worklog” so to speak. In other words, someone updates a ticket in Remedy, e-mail goes out to the customer that includes the update, and an additional field (text area) which allows them to type in whatever they want in a reply message, that then updates the fields in Remedy? I’ve been struggling with that one for a while, never came up with a good solution. If you happen to know. Thanks for all the help!   v/r   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Monday, November 13, 2006 1:24 PM To: arslist@ARSLIST.ORG Subject: Re: AR Email HTML Template   I’m willing to share. Have fun.   Dan Caissie Remedy Administrator / Developer United Natural Foods, Inc 260 Lake rd Dayville, CT 06241 (860) 779-2800 Ext: 32380 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___