Patrick, As long as you do not insert a value on a drop list field in between, there will be no impact on the application. You could insert a value in between if you are absolutely sure that these values are not referenced in any of the workflow (AL, Filters, Escalations or join criterias etc.)
Inserting a value displaces its numerical value within the database. You can insert values in drop list field post version 7 as you can control the db numerical value while creating the field and leave buffers in between values.. Hope this helps.. Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia. ----- Original Message ---- From: "Hardy, Patrick" <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, December 19, 2006 12:01:46 PM Subject: Changing the alias name on priority field? ** Good morning all! I've got a question around changing the alias value on HD, and our other custom apps. I just had this added to my "Is it possible to have this done before Thursday morning?" task list... I'm currently in the process of upgrading our dev environment to 7, this leaves me with a bit of a testing deficit. The current priority level of "Low" is a bit distasteful for our customers, and they would like for it to be renamed as "Standard". We have SLA's, notifications, escalations and some custom workflow objects that key off of this field and the value of "Low". I know that the SLA's and workflow objects reference the field/value in qualifications and set/push fields actions and there are several backend forms that I will need to look at as well. My question is, if simply changing the alias value would cause any issues with existing workflow or SLA's? What are your opinions/ideas? Any and all input is much appreciated! Environment: Server - W2K ARS - 6.3 HD - 6 SLA - 6 DB - SQL2K Patrick Hardy 479-290-5767 __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
