Scott, You may want to check out this utility https://communities.bmc.com/docs/DOC-33524
On Thu, May 14, 2015 at 9:22 AM, Scott Hallenger <vadr...@yahoo.com> wrote: > ** > Hello Lister's, > I was wondering if it is possible to update/change an existing Remedy > login ID of it were to be exported with its GUID or entry ID and then > re-imported with the changed info. I'm on ITSM 8.1. For example, if I > wanted to change "jdowe" to "jdowe1", is it possible to do this through > export & re-import. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"