I can’t speak to ITSM 8.1 because we have not yet upgraded to it, but in ITSM 7.6.04, you can do this using the Out-of-Box Data Wizard.
In 7.6.04 this is located at: Application Administration Console/Custom Configuration (tab)/Foundation/Data Management Tool/Data Wizard Console HTH, Tim From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, May 14, 2015 11:23 AM To: arslist@ARSLIST.ORG Subject: Changing a Remedy Login ID In Bulk ** Hello Lister's, I was wondering if it is possible to update/change an existing Remedy login ID of it were to be exported with its GUID or entry ID and then re-imported with the changed info. I'm on ITSM 8.1. For example, if I wanted to change "jdowe" to "jdowe1", is it possible to do this through export & re-import. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
