I suppose, but consider things like pending approvals, which are all dependent on the login ID present when the record was created. Unless you update those records to match, they become orphans.
Rick On May 14, 2015 8:24 AM, "Scott Hallenger" <[email protected]> wrote: > ** > Hello Lister's, > I was wondering if it is possible to update/change an existing Remedy > login ID of it were to be exported with its GUID or entry ID and then > re-imported with the changed info. I'm on ITSM 8.1. For example, if I > wanted to change "jdowe" to "jdowe1", is it possible to do this through > export & re-import. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
