LJ thank you. That tool sounds like a winner. I didn't see anything about costs 
though. Are you going to blow my mind and tell me its free....! 


     On Thursday, May 14, 2015 11:29 AM, LJ LongWing <lj.longw...@gmail.com> 
wrote:
   

 **Scott,You may want to check out this 
utilityhttps://communities.bmc.com/docs/DOC-33524


On Thu, May 14, 2015 at 9:22 AM, Scott Hallenger <vadr...@yahoo.com> wrote:

**Hello Lister's,I was wondering if it is possible to update/change an existing 
Remedy login ID of it were to be exported with its GUID or entry ID and then 
re-imported with the changed info. I'm on ITSM 8.1. For example, if I wanted to 
change "jdowe" to "jdowe1", is it possible to do this through export & 
re-import._ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_


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