I just got through with all of my installs and was able to log into the Smart IT system for the 1st time and so far the performance is terrible. I have opened a ticket with BMC support on the performance, and I have followed the online performance suggestions (https://docs.bmc.com/docs/display/public/smartIT11/Smart+IT+performance+tuning+recommendations).
Again, I have 6+ years of data within my ITSM system I'm going against and I'm only using a POC environment for Smart IT where Smart IT and MongoDB are on the same server, but so far I'm the only one using the system and I would expect it to be performing better. Will wait to see what BMC Support comes back, but I imagine I'll have to take a peak at elastic search. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

