It's also a bit frustrating that some searches in SmartIT access the nultiform search form in ITSM and so use Remedy FTS. This means that our searches remain case sensitive (Oracle DB) unless we want to customise to add fields to FTS.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jamie Sent: 10 August 2015 18:13 To: [email protected] Subject: Re: MYIT 2.5 / ElastiSearch Versions / Mongodb versions The BMC Documentation states that 2.6.x MongoDB versions are supported, and I received confirmation from BMC so I went ahead and used 2.6.10 for my install. I will also agree that the documentation is lacking for the manual install; it was very frustrating trying to install the MongoDB and had to Google or review the MongoDB site quite a bit to go through it. There has been a lot of discussion within the BMC product team of Smart IT and its my understanding they've been having internal discussions on how to make the documentation better. So far, I've been able to install Smart IT 1.1 with MongoDB 2.6.10, but I worked through some issues with BMC on it. I had everything going well and was onboarding some data, however I have decided to not onboard so much data so I've dropped the social database and now getting some errors, so I'm working back with BMC on it. I have this Smart IT 1.1 environment pointed to a copy of my production environment which has 6+ years worth of ITSM data, so I'm eager to see how well it performs and whether I'll have to implement elastic search to help. So far, in reviewing the elastic search documentation, it looks just as bad as the MongoDB. Going through this manual install has made me realize that we are going to need to invest in MongoDB skillsets in our organization because we won't be able to depend on BMC. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
