April, Without seeing your process flow, I'm going to assume the reason you are getting the Bypassed status is because you are using one condition. You will probably have to create a condition for each choice leading to each AOT that "could" be selected.
Sent from my iPhone > On Sep 28, 2015, at 8:20 AM, April McPherson <[email protected]> wrote: > > I am trying to create a Service Request in Remedy On Demand 8.1 that would > allow users to choose multiple options. Each choice would generate a new work > order based on that choice. I have created as such with a AOT for each choice > and work order template for each choice. I have attached the process view. > During testing when selecting only one choice everything works as expected. > Multiple choices result in a Bypassed status. I do NOT want to use AIF if I > can get away with it. Any help would be greatly appreciated. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > <Capture.JPG> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
