Problem is, I can't find a cert that expired on that day!  In fact, none of
them are set to expire this year.....

On Mon, Oct 19, 2015 at 9:15 AM, <tboot...@objectpath.com> wrote:

> Warren:
>
> Sounds like your cert has expired on your server that is running the
> Remedy Email client.  All certs have an expiry date.  You will have to go
> to your server management group and have them re-issue the cert for this
> server (from your cert provider, whomever that is).  Then, you can install
> it on your server and you should be golden.
>
>
>
> You should also have them check the expiry date of the Microsoft 365
> server certificate as well... :-)
>
>
>
> Terry
>
>
>
>
>
>
> On 2015-10-19 08:32, Warren R. Baltimore II wrote:
>
> **
> ARS 6.3 patch 16
> Solaris SunOS 5.10
> Java SDK 1.4.2_07
>
> I'm having a problem.
>
> I connect using IMAP4 to a Microsoft 365 server to download my email.
> I've been using this method for a couple of years now without problems.
> Prior to that, I had been using MBOX.  I have been supporting this server
> for 7 years now and not once have I loaded a certificate for SSL.
>
> On Wednesday evening, my server stopped downloading email from Office
> 365.  In the aremaild.sh_log file, I see the following error:
>
>
> Oct 19, 2015 7:55:27 AM com.sun.mail.imap.IMAPStore protocolConnect
> SEVERE: sun.security.validator.ValidatorException: No trusted certificate
> found;
>   nested exception is:
>         javax.net.ssl.SSLHandshakeException:
> sun.security.validator.ValidatorException: No trusted certificate found
> javax.mail.MessagingException: sun.security.validator.ValidatorException:
> No trusted certificate found;
>   nested exception is:
>         javax.net.ssl.SSLHandshakeException:
> sun.security.validator.ValidatorException: No trusted certificate found
>         at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303)
>         at javax.mail.Service.connect(Service.java:233)
>         at javax.mail.Service.connect(Service.java:134)
>         at
> com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687)
>         at
> com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:470)
>         at
> com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:170)
>         at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
>         at java.lang.Thread.run(Thread.java:534)
>
>
>  Microsoft has said that they have not made any changes on their end.  My
> UNIX team tells me no changes have been made there (and I believe them).
>
> I've done quite a few searches against these errors.  Everything seems to
> be pointing to a certificate issue on my end.  But I'm not really sure
> exactly what I need to do to update it.  From what I can tell, I need to
> make the change to the cacerts file at:  /usr/java142_07/jre/lib/security.
> I'm afraid the instructions for updating or creating these certs are a bit
> hazy.  And the manual from Remedy is next to useless (due to the multiple
> methodologies to do this thing).  Could somebody point me in the right
> direction?  Do I need a cert from Microsoft?  Or is this something I need
> to get from somewhere else?
>
> Any suggestions would be greatly appreciated!
> --
>
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>


-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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