We've tried upgrading Java in the past. Darn thing won't work with the newer versions! I'll take a look.
Warren On Mon, Oct 19, 2015 at 10:10 PM, <remedy...@gmail.com> wrote: > ** > Would not be surprised here warren > 1.4.2_07 ? Really??? > > This might help > I would update a few versions > I do see 6.x and still wondering why... > But I would not be surprised if your Java has a lot to do with it. It > could be as simple as you are using TLS 1.0 > Would have to look at it... > > http://www.oracle.com/technetwork/java/javase/documentation/overview-142120.html > > Sent from my iPhone > > On Oct 19, 2015, at 11:45 AM, Ken Pritchard <pri...@ptd.net > <pri...@ptd.net>> wrote: > > ** > > Did something in your environment change to where certificates are now > needed when they weren’t before? Not necessarily just the Remedy system, > but also network protocols? I’m not a big cert guy, but I know in our > environment new policies come out from time to time that affect how > connections and ‘stuff’ work. > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Warren > R. Baltimore II > *Sent:* Monday, October 19, 2015 9:24 AM > *To:* arslist@ARSLIST.ORG <arslist@arslist.org> > *Subject:* Re: Email Struggles > > > > ** > > Problem is, I can't find a cert that expired on that day! In fact, none > of them are set to expire this year..... > > > > On Mon, Oct 19, 2015 at 9:15 AM, <tboot...@objectpath.com> wrote: > > Warren: > > Sounds like your cert has expired on your server that is running the > Remedy Email client. All certs have an expiry date. You will have to go > to your server management group and have them re-issue the cert for this > server (from your cert provider, whomever that is). Then, you can install > it on your server and you should be golden. > > > > You should also have them check the expiry date of the Microsoft 365 > server certificate as well... :-) > > > > Terry > > > > > > > > On 2015-10-19 08:32, Warren R. Baltimore II wrote: > > ** > > ARS 6.3 patch 16 > > Solaris SunOS 5.10 > > Java SDK 1.4.2_07 > > > > I'm having a problem. > > > > I connect using IMAP4 to a Microsoft 365 server to download my email. > I've been using this method for a couple of years now without problems. > Prior to that, I had been using MBOX. I have been supporting this server > for 7 years now and not once have I loaded a certificate for SSL. > > > > On Wednesday evening, my server stopped downloading email from Office > 365. In the aremaild.sh_log file, I see the following error: > > > > Oct 19, 2015 7:55:27 AM com.sun.mail.imap.IMAPStore protocolConnect > > SEVERE: sun.security.validator.ValidatorException: No trusted certificate > found; > > nested exception is: > > javax.net.ssl.SSLHandshakeException: > sun.security.validator.ValidatorException: No trusted certificate found > > javax.mail.MessagingException: sun.security.validator.ValidatorException: > No trusted certificate found; > > nested exception is: > > javax.net.ssl.SSLHandshakeException: > sun.security.validator.ValidatorException: No trusted certificate found > > at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303) > > at javax.mail.Service.connect(Service.java:233) > > at javax.mail.Service.connect(Service.java:134) > > at > com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687) > > at > com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:470) > > at > com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:170) > > at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) > > at java.lang.Thread.run(Thread.java:534) > > > > Microsoft has said that they have not made any changes on their end. My > UNIX team tells me no changes have been made there (and I believe them). > > > > I've done quite a few searches against these errors. Everything seems to > be pointing to a certificate issue on my end. But I'm not really sure > exactly what I need to do to update it. From what I can tell, I need to > make the change to the cacerts file at: /usr/java142_07/jre/lib/security. > I'm afraid the instructions for updating or creating these certs are a bit > hazy. And the manual from Remedy is next to useless (due to the multiple > methodologies to do this thing). Could somebody point me in the right > direction? Do I need a cert from Microsoft? Or is this something I need > to get from somewhere else? > > > > Any suggestions would be greatly appreciated! > > -- > > > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
