Would not be surprised here warren 1.4.2_07 ? Really??? This might help I would update a few versions I do see 6.x and still wondering why... But I would not be surprised if your Java has a lot to do with it. It could be as simple as you are using TLS 1.0 Would have to look at it... http://www.oracle.com/technetwork/java/javase/documentation/overview-142120.html
Sent from my iPhone > On Oct 19, 2015, at 11:45 AM, Ken Pritchard <[email protected]> wrote: > > ** > Did something in your environment change to where certificates are now needed > when they weren’t before? Not necessarily just the Remedy system, but also > network protocols? I’m not a big cert guy, but I know in our environment new > policies come out from time to time that affect how connections and ‘stuff’ > work. > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Warren R. Baltimore II > Sent: Monday, October 19, 2015 9:24 AM > To: [email protected] > Subject: Re: Email Struggles > > ** > Problem is, I can't find a cert that expired on that day! In fact, none of > them are set to expire this year..... > > On Mon, Oct 19, 2015 at 9:15 AM, <[email protected]> wrote: > Warren: > > Sounds like your cert has expired on your server that is running the Remedy > Email client. All certs have an expiry date. You will have to go to your > server management group and have them re-issue the cert for this server (from > your cert provider, whomever that is). Then, you can install it on your > server and you should be golden. > > > > You should also have them check the expiry date of the Microsoft 365 server > certificate as well... :-) > > > > Terry > > > > > > > On 2015-10-19 08:32, Warren R. Baltimore II wrote: > > ** > > ARS 6.3 patch 16 > Solaris SunOS 5.10 > Java SDK 1.4.2_07 > > I'm having a problem. > > I connect using IMAP4 to a Microsoft 365 server to download my email. I've > been using this method for a couple of years now without problems. Prior to > that, I had been using MBOX. I have been supporting this server for 7 years > now and not once have I loaded a certificate for SSL. > > On Wednesday evening, my server stopped downloading email from Office 365. > In the aremaild.sh_log file, I see the following error: > > Oct 19, 2015 7:55:27 AM com.sun.mail.imap.IMAPStore protocolConnect > SEVERE: sun.security.validator.ValidatorException: No trusted certificate > found; > nested exception is: > javax.net.ssl.SSLHandshakeException: > sun.security.validator.ValidatorException: No trusted certificate found > javax.mail.MessagingException: sun.security.validator.ValidatorException: No > trusted certificate found; > nested exception is: > javax.net.ssl.SSLHandshakeException: > sun.security.validator.ValidatorException: No trusted certificate found > at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:303) > at javax.mail.Service.connect(Service.java:233) > at javax.mail.Service.connect(Service.java:134) > at > com.remedy.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1687) > at > com.remedy.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:470) > at > com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:170) > at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) > at java.lang.Thread.run(Thread.java:534) > > Microsoft has said that they have not made any changes on their end. My > UNIX team tells me no changes have been made there (and I believe them). > > I've done quite a few searches against these errors. Everything seems to be > pointing to a certificate issue on my end. But I'm not really sure exactly > what I need to do to update it. From what I can tell, I need to make the > change to the cacerts file at: /usr/java142_07/jre/lib/security. I'm afraid > the instructions for updating or creating these certs are a bit hazy. And > the manual from Remedy is next to useless (due to the multiple methodologies > to do this thing). Could somebody point me in the right direction? Do I > need a cert from Microsoft? Or is this something I need to get from > somewhere else? > > Any suggestions would be greatly appreciated! > -- > > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
