Hi,

Have you made any customization to this form? Do you have multiple views on 
this form? What is the view name shown in the browser URL when you access this 
form? It should be "Default Admin View" Have you tried any other browsers / 
clearing your midtier and browser cache? Does that solve the problem?

Thanks and Regards,
Ashutosh.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous
Sent: Wednesday, December 09, 2015 10:43 PM
To: [email protected]
Subject: AR System Email Mailbox Configuration

Hello!

Web view of 'AR System Email Mailbox Configuration' shows a blank screen with 
2-3 buttons. I tried to open this form on remedy 9 mid tier but it doesn't work 
the way it works on user tool. I enabled 'Open Default forms' on mid tier 
config settings so that all the forms open in default view and not web view.
Is there any other way to use this form on mid tier? Is the blank screen/web 
view OOTB?

Thanks!

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