Hi, Have you made any customization to this form? Do you have multiple views on this form? What is the view name shown in the browser URL when you access this form? It should be "Default Admin View" Have you tried any other browsers / clearing your midtier and browser cache? Does that solve the problem?
Thanks and Regards, Ashutosh. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous Sent: Wednesday, December 09, 2015 10:43 PM To: [email protected] Subject: AR System Email Mailbox Configuration Hello! Web view of 'AR System Email Mailbox Configuration' shows a blank screen with 2-3 buttons. I tried to open this form on remedy 9 mid tier but it doesn't work the way it works on user tool. I enabled 'Open Default forms' on mid tier config settings so that all the forms open in default view and not web view. Is there any other way to use this form on mid tier? Is the blank screen/web view OOTB? Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

