In your Mid-Tier Config you can set to "Prefer standard/windows views" (on the General settings).
That should make the same view you see in the User Tool the default on Mid-Tier -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous Sent: Thursday, December 10, 2015 7:47 AM To: [email protected] Subject: Re: AR System Email Mailbox Configuration I am not sure of any customizations. We upgraded from 7.6 to 9 and there are 2 views in both the versions. #1 Label - Default Admin View Name - Default Admin View View Type - Standard #2 Label - Default Admin View Name - Web View View Type - Web - Alternate On user tool, it opens #1 and on mid tier it opens #2. Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
