Might be your cache acting up since you imply it works on the user tool - flush the mid tier cache and check.
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Anonymous Sent: Wednesday, December 09, 2015 12:13 PM To: [email protected] Subject: AR System Email Mailbox Configuration Hello! Web view of 'AR System Email Mailbox Configuration' shows a blank screen with 2-3 buttons. I tried to open this form on remedy 9 mid tier but it doesn't work the way it works on user tool. I enabled 'Open Default forms' on mid tier config settings so that all the forms open in default view and not web view. Is there any other way to use this form on mid tier? Is the blank screen/web view OOTB? Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
