Hi,
First check that the Assignee and Submitter groups have Change access to the
field and not just Read access. In the case of Public, it can typically never
give Write access to a field.
Then you need to check that the users login name is populated in the Assigned
To field (field id 5). If not, the Assignee-group will not be activated for
that specific user.
The same would apply in case of #1 and field id 2 which activates the
Submitter-group if $USER$ is equal to the contents of that field.
If we get back to the Public-group, it is probably there to make sure all
users can Read the contents of the fields.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Hello All,
>
> On 7.6.04 - I am getting ARERR 331 'You do not have write access to this
> record' when updating a record. This issue occurs only for one record. Others
> can be modified without any issues.
>
> User is having a floating license.
> 2 fields that are throwing this issue have following permissions.
> #1 Assignee, Public, submitter
> #2 Assignee, Public
>
> Also, the submitter field is locked.
>
> What could be the possible reason? Please help.
>
> Thanks!
> Kaur
>
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