have you tried the default password? In case it got reset with the war deploy?
On Tue, Mar 8, 2016 at 1:21 AM, AR System <[email protected]> wrote: > ** > Hi All, > > We are unable to access the AR System Config page after deploying the > Midtier via a war file on Websphere. > > Issue Details: > > We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was > installed with IBM Websphere Once the snapshot was complete we deployed 8.1 > midtier war file for IBM Websphere following steps from BMC docs Now when > we login to Remedy Midtier configuration page, after entering Password, it > is redirected to config_auth_failed.jsp page every time. > > > > 1. > > Go to http://:/shared/config/config.jsp and enter password (correct /or > wrong) > > > > 2. > > Getting below Config_auth failed page > > > > > > > > I tried solutions from below KB's, but no luck > > > https://kb.bmc.com/infocenter/index?page=content&id=KA406032&actp=search&viewlocale=en_US&searchid=1456722210291 > > > https://kb.bmc.com/infocenter/index?page=content&id=KA362261&actp=search&viewlocale=en_US&searchid=1456722210291 > > > > Environment Details : > > OS : AIX 6.1 > > Web Server : Websphere 8.5 > > > > Thanks and Regards, > > Rudra K > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
