Hello! Do you know how we can get a more user-friendly error when a session times out after 90 minutes of inactivity?
Currently we get the following: "Unable to setup data connection, which is preventing the application from working correctly. HTTP Communication Error : 500 (AR 9351)" We are getting quite a lot of AR 9351 and 9350 errors but I think some of the time it is just a timeout, and this error message is making users think that there is something wrong with the application. We have mid-tier 8.1.SP02 Patch 001 201505281150 Hotfix. It's a totally bespoke solution. Full server details below. Thanks Isabel Server Information Application server version: 8.1.00 201301251157 Hardware: sun4v Operating system: SunOS 5.10 On Sun Solaris virtual cluster Database Database home: /remedy/oracle_client/product/11.1.0 Database version: 11.1.0.6.0 - 64bit Production On Sun Solaris virtual cluster Mid Tier Version 8.1.SP02 Patch 001 201505281150 Hotfix Apache Tomcat/7.0.53 Windows Server 2012 Java Version 1.7.0_80 Glasgow - UK Council of the Year 2015 ***Disclaimer**** This e-mail and any attachments are for the intended addressee(s) only and may contain confidential and/or privileged material. If you are not a named addressee, do not use, retain or disclose such information. This email is not guaranteed to be free from viruses and does not bind Access in any contract or obligation. SERVICE GLASGOW LLP trading as ACCESS Registered in Scotland. No: SO301705 Registered Office: 220 High Street, Glasgow, G4 0QW _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
