Thomas I have also tried mailto and unless you are real good formatting across multiple mail platforms and smartphones it might not get you the results you want. In any case, good luck
Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Thomas Miskiewicz Sent: Monday, April 18, 2016 9:24 PM To: [email protected] Subject: Re: Sending request - mailto: Navigation was cancelled ** Mark, yes, we use PERFORM-ACTION-OPEN-URL and tried with New and current. The problem is IE not ARS. The dialog option is of course nice, but we tried to keep it simple so we went for mailto. Thanks Thomas On Monday, April 18, 2016, Brittain, Mark <[email protected]<mailto:[email protected]>> wrote: ** Thomas Couple of options. First have you tried including current or new like PERFORM-ACTION-OPEN-URL NEW I think I am doing the same opening a custom pre-formatted email form. I handle this by doing an open window (dialog) and then have a push field (create new record) and close window behind the sent button. Then I have an on create notify filter to actually send. Using the dialog allows you to size the “email” form Hope this helps. Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]<javascript:_e(%7B%7D,'cvml','[email protected]');>] On Behalf Of Thomas Miskiewicz Sent: Saturday, April 16, 2016 4:09 AM To: [email protected]<javascript:_e(%7B%7D,'cvml','[email protected]');> Subject: Sending request - mailto: Navigation was cancelled ** Hello there, we got a button that builds the URL to the current request and then we perform PERFORM-ACTION-OPEN-URL $URL$ to open a new email. The $url$ contains something like this: mailto:?subject=Incident<javascript:_e(%7B%7D,'cvml','?subject%5Cx3dIncident');> Ticket:%2000869696&body=%0ALink%20to%20Ticket:%0A<https://ourserver/arsys/forms%2Farse7%2FOurform%2FAdminstrator%2BView%2F%3Feid=00869696<https://esp-d.inet.bundesbank.de/arsys/forms%2Farse7%2FBBK:TroubleTicket%2FAdminstrator%2BView%2F%3Feid=00869696>>. This works just fine but when we do it in the Internet Explorer it has the side effect that it opens and new IE window that says Navigation to the webpage was cancelled. Ideas how to get rid of it or alternative solution how to email a link to a request? Thanks Thomas _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
