Hi, I am basically confused on the purpose of using Service action instead of usual Set field action.
Example, while I type something on Assignee field and hit 'Enter' (i.e return action), there are some active links written with service action to get the other details of Assignee. I have understood Service action triggers the filters who fire on Service Execution options and the behind logic is to get the other details through these filters. My question is instead of Service action, Set field action could have been used to get these Data. What is the purpose of using Service action here?? Can you please make me understand this ?? Regards Madhu V _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
