Service Action when used by Active Links saves network traffic, improves 
performance.

e.g.

You have an Active Link to get data from Form1 and set on MyForm.
Another Active Link in further EO gets data from Form2 and sets on MyForm.
And so on..

Now, in above, each get data is a query to server and back to DB.
When you use Service Action and delegate these actions to filters, there is 
only 1 server and one db query to get data from Form1, Form2,..

As a typical action, you may check how Change ticket gets loaded by enabling 
Active Link and Filter logs.

Hope that helps,
-Raj

From: MadhuBMC [via ARS (Action Request System)] 
[mailto:[email protected]]
Sent: Tuesday, April 19, 2016 14:38
To: Hiremath, Raj
Subject: Service Action and Set Field Scenario

Hi,

I am basically confused on the purpose of using Service action instead of usual 
Set field action.

Example, while I type something on Assignee field and hit 'Enter' (i.e return 
action), there are some active links written with service action to get the 
other details of Assignee. I have understood Service action triggers the 
filters who fire on Service Execution options and the behind logic is to get 
the other details through these filters. My question is instead of Service 
action, Set field action could have been used to get these Data. What is the 
purpose of using Service action here??

Can you please make me understand this ??

Regards
Madhu V

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