Why not migrate? Wait now, before you get that look in your eyes, think about it -
I realize that the community has been around for a long time and there are a lot of people that feel like family, but with the future of the list in question, the uncertainly of autonomy - all good things eventually do come to an end, right? The platform is but a product, and there are several others available. ServiceNow is right around the corner, has somewhat comparable cost, and much of the same functionality. And the best part - they actually have a developer platform that's freely available to boot. I mean, imagine what it would be like to be able to play with the technology as an independent. The understanding that I have, be it right or not, is that is where much of the community lands anyway at some point. Likewise, there is also RT. from Best Practical. That thing has been around for years and is in use by people from Raytheon, and Nasa all the way to Lexmark and MIT. It's solid, and open source - can be extended as needed. Not every company needs the AR platform, and for smaller use cases, it doesn't necessarily make sense, right? On Fri, Jun 10, 2016 at 7:46 AM, Misi Mladoniczky <[email protected]> wrote: > Hi, > > First of all there is an APP, Jive. It has not worked 100% for a week or so > after they introduced SSO, but this should be fixed soon enough I think. > > Secondly BMC Communities works pretty much as ARSList, even though it has > less > bad taste jokes ;-) In other words the bulk of what happens is people > asking > questions about Remedy or ITSM. > > I was also afraid that they would sensor or meddle in the postings too > much, > but as Dan said this does not seem to be a big problem. I have received a > ping > once or twice, but the decision to change the original post has always > been on > me. > > Communities has some good things like marking answers as correct, this > closing > questions, and being able to publish documents (zip-files, def-files, > word-documents) which is separated from all the questions/answers. > > There is also a lot of functionality to find other people there, so in that > sense it is more like Facebook than the ARSList is. > > For me ARSList is more dear, and when time is short I revert to only > reading > the ARSList... > > Joe, you should give it an honest test! In any event you might have to move > there anyway if you still want to read the ARSList ;-) > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > And that is my point about an app. I think if BMC built a mobile > communities > > app and had that available to the community, there might have been a lot > > more hits than just the high teens.. Not everyone hitting the article > from > > the app might have actually read the whole article, but at least there > would > > probably be more hits.. There is no way of knowing for sure if all the 19 > > that actually hit that article actually did read the whole thing anyway > > unless they responded to it. If I were to sport a guess, maybe only 40 to > > 50% of users opening any web page read the significant part of a web page > > anyways before their attention goes else where on another tab on their > > browser or another link. > > > > On a messaging system however, I would assume that a higher percentage of > > users hitting that message would actually read a significant part of that > > message before discarding it if they do not wish to reply to it. > > > > I may have a somewhat negative view of the communities but I see it more > > like Facebook. I created an account just because my peers would have > liked > > me to be on it. But I very rarely ever actively use it unless someone > > specifically sends me a message or somehow something actually did manage > to > > catch my attention there.. Email however feels a lot more personal to me > so > > I tend to respond to emails anyone sends me even though it's a 20+ year > old > > system.. That apart from the ability to access it when offline is my pro > > stand for email rather than a web community. > > > > Joe > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[email protected]] On Behalf Of Misi Mladoniczky > > Sent: Thursday, June 09, 2016 4:11 AM > > To: [email protected] > > Subject: Re: ARSList traction vs Communities... > > > > Hi, > > > > 24 hours since the original post to ARSList. > > > > 19 pages views referred via ARSList and 16 from BMC Communities. But > this is > > a > > 30 day old post from Communities and it has a total of 211 referrals > during > > these 30 days. > > > > I got one personal email regarding this out of ARSList and no public > > response. > > > > On communities we have 44 comments, but I note that 95% of these were > made > > by > > the usual suspects (LJ Longwing, Jason Miller, Matthieu Laurenceau, Rick > > Westbrock and myself). These people are all quite active on ARSList as > well, > > and if the post started here we might have received a lively interaction > > here > > instead. > > > > All in all I think that BMC Communities has some great features for > > interacting and pinging friends that you think may have something to add > to > > a > > conversation. The total volume of content in BMC Communities is too > great to > > read, but it has features to filter and get notification emails. > > > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > > > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > > Find these products, and many free tools and utilities, at http://rrr.se > . > > > >> Hi, > >> > >> Let us put the ARSList to the test in terms of traction/conversion. > >> > >> One month ago I published the "BMC Engage Bubble Agenda" in Communities, > > and > >> we now have 195 hits on that page. > >> > >> The Engage Bubble Agenda in itself is a test to create a better, more > fun > > and > >> more interesting user experience of browsing Engage topics. Useful > before > > you > >> decide to go as well as when you are planning which sessions to actually > >> attend. > >> > >> Access the Bubbel Agenda using this link to verify the traction of the > >> ARSList: > >> https://rrr.se/cgi/index?pg=engage2016&arslist > >> > >> If you like it and want to boost the corresponding Communities document > go > >> here and click LIKE: https://communities.bmc.com/docs/DOC-42206 > >> > >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > >> > >> Ask the Remedy Licensing Experts (Best R.O.I. Award at > WWRUG10/11/12/13): > >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > >> Find these products, and many free tools and utilities, at > http://rrr.se. > >> > >> > > > ____________________________________________________________________________ > > ___ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> "Where the Answers Are, and have been for 20 years" > >> > > > > > ____________________________________________________________________________ > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
