To that point, why not a forum based approach? I use the forum for my BMW called Bimmerpost way more than any other collaboration tool.
Sent from my iPhone > On Jun 10, 2016, at 11:58 AM, William Du Chene <[email protected]> > wrote: > > ** > Why not migrate? Wait now, before you get that look in your eyes, think about > it - > > I realize that the community has been around for a long time and there are a > lot of people that feel like family, but with the future of the list in > question, the uncertainly of autonomy - all good things eventually do come to > an end, right? The platform is but a product, and there are several others > available. > > ServiceNow is right around the corner, has somewhat comparable cost, and much > of the same functionality. And the best part - they actually have a developer > platform that's freely available to boot. I mean, imagine what it would be > like to be able to play with the technology as an independent. The > understanding that I have, be it right or not, is that is where much of the > community lands anyway at some point. > > Likewise, there is also RT. from Best Practical. That thing has been around > for years and is in use by people from Raytheon, and Nasa all the way to > Lexmark and MIT. It's solid, and open source - can be extended as needed. > > Not every company needs the AR platform, and for smaller use cases, it > doesn't necessarily make sense, right? > > > >> On Fri, Jun 10, 2016 at 7:46 AM, Misi Mladoniczky <[email protected]> wrote: >> Hi, >> >> First of all there is an APP, Jive. It has not worked 100% for a week or so >> after they introduced SSO, but this should be fixed soon enough I think. >> >> Secondly BMC Communities works pretty much as ARSList, even though it has >> less >> bad taste jokes ;-) In other words the bulk of what happens is people asking >> questions about Remedy or ITSM. >> >> I was also afraid that they would sensor or meddle in the postings too much, >> but as Dan said this does not seem to be a big problem. I have received a >> ping >> once or twice, but the decision to change the original post has always been >> on >> me. >> >> Communities has some good things like marking answers as correct, this >> closing >> questions, and being able to publish documents (zip-files, def-files, >> word-documents) which is separated from all the questions/answers. >> >> There is also a lot of functionality to find other people there, so in that >> sense it is more like Facebook than the ARSList is. >> >> For me ARSList is more dear, and when time is short I revert to only reading >> the ARSList... >> >> Joe, you should give it an honest test! In any event you might have to move >> there anyway if you still want to read the ARSList ;-) >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> > And that is my point about an app. I think if BMC built a mobile >> > communities >> > app and had that available to the community, there might have been a lot >> > more hits than just the high teens.. Not everyone hitting the article from >> > the app might have actually read the whole article, but at least there >> > would >> > probably be more hits.. There is no way of knowing for sure if all the 19 >> > that actually hit that article actually did read the whole thing anyway >> > unless they responded to it. If I were to sport a guess, maybe only 40 to >> > 50% of users opening any web page read the significant part of a web page >> > anyways before their attention goes else where on another tab on their >> > browser or another link. >> > >> > On a messaging system however, I would assume that a higher percentage of >> > users hitting that message would actually read a significant part of that >> > message before discarding it if they do not wish to reply to it. >> > >> > I may have a somewhat negative view of the communities but I see it more >> > like Facebook. I created an account just because my peers would have liked >> > me to be on it. But I very rarely ever actively use it unless someone >> > specifically sends me a message or somehow something actually did manage to >> > catch my attention there.. Email however feels a lot more personal to me so >> > I tend to respond to emails anyone sends me even though it's a 20+ year old >> > system.. That apart from the ability to access it when offline is my pro >> > stand for email rather than a web community. >> > >> > Joe >> > >> > -----Original Message----- >> > From: Action Request System discussion list(ARSList) >> > [mailto:[email protected]] On Behalf Of Misi Mladoniczky >> > Sent: Thursday, June 09, 2016 4:11 AM >> > To: [email protected] >> > Subject: Re: ARSList traction vs Communities... >> > >> > Hi, >> > >> > 24 hours since the original post to ARSList. >> > >> > 19 pages views referred via ARSList and 16 from BMC Communities. But this >> > is >> > a >> > 30 day old post from Communities and it has a total of 211 referrals during >> > these 30 days. >> > >> > I got one personal email regarding this out of ARSList and no public >> > response. >> > >> > On communities we have 44 comments, but I note that 95% of these were made >> > by >> > the usual suspects (LJ Longwing, Jason Miller, Matthieu Laurenceau, Rick >> > Westbrock and myself). These people are all quite active on ARSList as >> > well, >> > and if the post started here we might have received a lively interaction >> > here >> > instead. >> > >> > All in all I think that BMC Communities has some great features for >> > interacting and pinging friends that you think may have something to add to >> > a >> > conversation. The total volume of content in BMC Communities is too great >> > to >> > read, but it has features to filter and get notification emails. >> > >> > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> > >> > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> > * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> > Find these products, and many free tools and utilities, at http://rrr.se. >> > >> >> Hi, >> >> >> >> Let us put the ARSList to the test in terms of traction/conversion. >> >> >> >> One month ago I published the "BMC Engage Bubble Agenda" in Communities, >> > and >> >> we now have 195 hits on that page. >> >> >> >> The Engage Bubble Agenda in itself is a test to create a better, more fun >> > and >> >> more interesting user experience of browsing Engage topics. Useful before >> > you >> >> decide to go as well as when you are planning which sessions to actually >> >> attend. >> >> >> >> Access the Bubbel Agenda using this link to verify the traction of the >> >> ARSList: >> >> https://rrr.se/cgi/index?pg=engage2016&arslist >> >> >> >> If you like it and want to boost the corresponding Communities document go >> >> here and click LIKE: https://communities.bmc.com/docs/DOC-42206 >> >> >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): >> >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. >> >> Find these products, and many free tools and utilities, at http://rrr.se. >> >> >> >> >> > ____________________________________________________________________________ >> > ___ >> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> >> "Where the Answers Are, and have been for 20 years" >> >> >> > >> > ____________________________________________________________________________ >> > ___ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > "Where the Answers Are, and have been for 20 years" >> > >> > _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > "Where the Answers Are, and have been for 20 years" >> > >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
