Roger,
Yes, it should work just fine in Mid-Tier....if it's set to sort
specifically in their user tool, are they using a preference server or are
their settings stored local files?  Is your Mid-Tier server set to have a
server as the preference server?

On Mon, Jun 27, 2016 at 8:01 AM, Roger Nall <[email protected]> wrote:

> **
> ARS 8.2
> Mid-Tier 9.1
> Linux
> Oracle 11g
>
> We are in moving all of our users to the web. One issue that has come up
> is the sort order of the results list.
> We have users who have setup multi-field sort for our main ticket form.
> This works fine in the User Tool but does not work at all on the mid-tier.
> We can see an entry for one user in their preference record on the Advanced
> tab in the Result View section in the Sort Criteria field. The entry looks
> like this - prdttktco01<01:MT:MainTicket>=1|3|7\1|540000096\2|540001169\1 .
>
> We are wondering if the sort muti-field sort or works at all in the
> midtier and if so what do we need to do to get it to work.
>
> Thanks,
>
> Roger A Nall
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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