Hi Jason/Brian, With ITSMBridge for each form mapping you can define the primary key for synching, i.e. either the request-id, instance id or any other field or combination of fields that uniquely identify the record being synched. You also have options to control behaviour when a matching record is found - either update, skip or error. That should provide a much greater level of flexibility to cover most data migration synching requirements.
HTH Mark > On 15 Feb 2017, at 23:00, arslist automatic digest system > <[email protected]> wrote: > > arslist Digest - 12 Feb 2017 to 13 Feb 2017 (#2017-38) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

