That would indicate that the upgrade to 9.1.04 didn't succeed properly if the operating mode was still 1...
On Fri, Dec 15, 2017 at 8:31 AM, Kevin M Candelaria <ke...@temple.edu> wrote: > Update: > > > > I changed ar.cfg from 1 to 0 on Operating-Mode and it's online. > > > > ------------------------------ > *From:* ARSList <arslist-boun...@arslist.org> on behalf of Kevin M > Candelaria <ke...@temple.edu> > *Sent:* Friday, December 15, 2017 9:19 AM > *To:* ARSList@arslist.org > *Subject:* ARERR [623] Authentication Failed - Remedy 9.1.04 / SAML > > This sender failed our fraud detection checks and may not > be who they appear to be. Learn about spoofing > <http://aka.ms/LearnAboutSpoofing> > Feedback <http://aka.ms/SafetyTipsFeedback> > > Hello all, > > > > I have a case with bmc as well but I figure I would ask here if anyone > else may have experience this. > > > > I have done the following: > > > > Upgraded Midtier server to 9.1.04 > > Upgraded RSSO installation on Midtier to 9.1.04 > > Upgraded RSSO Integration to Midtier to 9.1.04 > > > > At this point everything was working fine, my ARServer was still 9.1.00 > and I had no issues. I ran this midtier version for a few days and had no > problems. In fact the midtier performed a lot faster. It was very nice. > > > > Yesterday I upgraded ARSystem from 9.1.00 to 9.1.04 > > Upgraded RSSO integration on ARSystem from 9.1.00 to 9.1.04 > > > > ARSystem is online, RSSO seems to be working because I can still log on to > Smart IT and Smart Reporting. > > Logging in to ARSystem via Midtier gives me ARERR 623. The logs all say I > authenticated and received my SAML token. The database is writing the token. > > I have looked everywhere and all my configs seem to be accurate and > correct. > > > > Any ideas? > > > > > > > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > >
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