Hi Misi, We have already moved to a different ITSM Tool. The licensing completes by Dec 2018 and we have already stopped using the tool. We want only the read-only archival data as per the company data retention policy. We would remove all the paid licenses and hold only the demo license for retrieving the archived data. I remember when I worked for other companies they used to have the Remedy Server running in a read only mode with the demo license in place for pulling archived data. Just wanted to confirm/understand whether this policy with BMC is still valid or not.
Regards, Sriram. On Mon, Nov 26, 2018 at 2:30 PM Misi Mladoniczky <[email protected]> wrote: > Hi, > > I thought that you might even continue to use the licenses you have on > your server and just stop paying support. You will then not be able to get > upgrades, support or new license keys if you need to reinstall. > > Another solution is to dump out the data to ARX-files and convert these to > HTML-pages where you can then review data there if you need to. > > I have created a set of free tools to accomplish exactly this task: > - RRR|Chive to dump data to ARX-files: https://rrr.se/cgi/index?pg=chive > - RRR|ArxToHtml to convert the ARX-files and Form Definitions to crude > HTML-pages that you store on a file share: > https://rrr.se/cgi/tools/main?tool=rrrArxToHTML > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > > > November 26, 2018 8:33 AM, "sriram pm" <[email protected] > <%22sriram%20pm%22%20%[email protected]%3E>> wrote: > > Hi Experts, > > Query regarding BMC Remedy Decommissioning. As part of the data retention > policy we need to retain the data. In my previous organizations they used > to remove the all the paid licenses from remedy and server will run with > the standard demo licenses. This demo login would be used to pull data from > remedy based on requirements from the users. > > Just wanted to confirm whether this decommissioning process is still > applicable. If not please let me know the current process. > > Thank you, > > Sriram. > > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist >
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