Good day Sriram You should be able to access the data using read licenses. Especially since no changes will be made.
Dave On Mon, Nov 26, 2018 at 5:50 AM sriram pm <[email protected]> wrote: > Hi Misi, > > We have already moved to a different ITSM Tool. The licensing completes > by Dec 2018 and we have already stopped using the tool. We want only the > read-only archival data as per the company data retention policy. We would > remove all the paid licenses and hold only the demo license for retrieving > the archived data. I remember when I worked for other companies they used > to have the Remedy Server running in a read only mode with the demo license > in place for pulling archived data. > Just wanted to confirm/understand whether this policy with BMC is still > valid or not. > > Regards, > Sriram. > > > On Mon, Nov 26, 2018 at 2:30 PM Misi Mladoniczky <[email protected]> wrote: > >> Hi, >> >> I thought that you might even continue to use the licenses you have on >> your server and just stop paying support. You will then not be able to get >> upgrades, support or new license keys if you need to reinstall. >> >> Another solution is to dump out the data to ARX-files and convert these >> to HTML-pages where you can then review data there if you need to. >> >> I have created a set of free tools to accomplish exactly this task: >> - RRR|Chive to dump data to ARX-files: https://rrr.se/cgi/index?pg=chive >> - RRR|ArxToHtml to convert the ARX-files and Form Definitions to crude >> HTML-pages that you store on a file share: >> https://rrr.se/cgi/tools/main?tool=rrrArxToHTML >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs >> Find these products, and many free tools and utilities, at http://rrr.se >> >> >> >> >> November 26, 2018 8:33 AM, "sriram pm" <[email protected] >> <%22sriram%20pm%22%20%[email protected]%3E>> wrote: >> >> Hi Experts, >> >> Query regarding BMC Remedy Decommissioning. As part of the data retention >> policy we need to retain the data. In my previous organizations they used >> to remove the all the paid licenses from remedy and server will run with >> the standard demo licenses. This demo login would be used to pull data from >> remedy based on requirements from the users. >> >> Just wanted to confirm whether this decommissioning process is still >> applicable. If not please let me know the current process. >> >> Thank you, >> >> Sriram. >> >> -- >> ARSList mailing list >> [email protected] >> https://mailman.rrr.se/cgi/listinfo/arslist >> > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist >
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