No mater if this is as designed or not, if removing staging data has a negative impact on the production dataset, I consider this a defect.
I know this doesn't help you in the short term but it sounds like a bad design based on what you have described. Jason On Thu, Jun 6, 2019 at 9:53 AM Timothy Powell < [email protected]> wrote: > Ok, I know I can’t be the first person to encounter this. > Pre 9.x, if you created a CI in a staging dataset the AST:Attribute record > was not created until the CI was recon into the gold dataset at which time > they were tied to together by the RECON ID. You could then delete the > staging record if needed and it did not impact the CI record to attribute > record relationship and you could see the record in the AST form > (AST:ComputerSystem). > > As of 9.x, the AST:Attribute record is now created when you first create > the CI in the staging dataset and they are tied together using the staging > record's Instance ID. Once the CI is recon to the gold dataset, if you > delete the staging record, the AST:Attribute record gets deleted as well. I > understand that this is "intended and as designed". BUT, now you can't see > the gold asset in AST:ComputerSystem. > > If I try to create a new AST:Attribute record using the gold record's > instance ID data, the attribute record does create. But for some reason, > even though the AST:ComputerSystem join criteria is met, I still can't see > the CI in AST:ComputerSystem. Does anybody have a workaround for this issue? > > ARS/ITSM 9.1.04 > > Regards, > Tim > > > > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist >
-- ARSList mailing list [email protected] https://mailman.rrr.se/cgi/listinfo/arslist
