Hi All,

A majority of my users using WUT 6.3 with assorted patches.  They have a mix of 
browsers, including Internet Explorer and Opera in assorted versions.  They are 
all using Windows 2000, XP, or 2003.

I am looking to create an Active Link which will open a specific URL in the 
user's default browser, in a new Window.
I've tried the following Run Processes:
        A) PERFORM-ACTION-OPEN-URL new http://$URL$

        B) cmd /c start http://$URL$

        C) rundll32 url.dll,FileProtocolHandler http://$URL$

        D) explorer "http://$URL$";

The problem I run into is within Internet Explorer.  There is a setting under 
Options \ Advanced for Reuse windows for launching shortcuts.  This is checked 
by default.  If it is checked, options A - C all open in an existing browser 
window if one exists.  Option D does work, but it open the new window behind 
the WUT.

I've Googled the heck out of this, and have not found any real good answer.  
Does anyone have a way to force remedy to open a specific URL from within 
Remedy, by opening a new window in the user's default browser?

Eric Cleereman

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