Vytek was purchased by CalAmp.  TelALert is still available and an
excellent product for sending messages by TAP, SNPP, SMPP, SMTP and
others if the provider has provisions for the standard messaging
protocols.

Dave

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Andy Wilkerson
Sent: Tuesday, January 23, 2007 3:37 PM
To: [email protected]
Subject: Re: Email Engine used for paging

I would agree with the statement below. Since you are sending the text
via 
e-mail I would contact the vendor. That is the provider that you are 
trying to send to. The will be able to see what they are getting from
you 
and what happens to it. I used to call the paging providers regularly. 
Back when we just had pagers. You may need to insist on getting a true 
tech/support person if the person answering the phone can not answer
your 
question.

There are some very good 3rd party software that will pass the paging 
stuff for you too. I have had a great deal of success with Telalert
which 
is now Vytek or something like that. Also check with your e-mail person
to 
ensure that the message is leaving your domain. It will say sent in the 
Remedy e-mail message but may not go out. 

There are some good articles on SNPP out there. I would suggest you take
a 
look at them.

Cheers
Andy



On Mon, 22 Jan 2007 10:49:52 -0700, L. J. Head <[EMAIL PROTECTED]>
wrote:

>Well...as you can tell...Email is not a guaranteed delivery scenario.
I
>would suggest trying to do snpp paging if it is an option with the
>provider...at least with SNPP you get confirmation from the provider
that
>the message was accepted...you still cannot guarantee delivery...but
it's 
a
>bit more reliable than email...and faster too
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Sameh Darwish
>Sent: Monday, January 22, 2007 9:41 AM
>To: [email protected]
>Subject: Email Engine used for paging
>
>Fellow Professionals,
>We are currently using the email engine to page (email Page) a person.
The
>email engine log indicates successful delivery however, the person is
not
>paged.
>
>Platform: ARS 6.3.19 (Unix)E6800
>Oracle: 10Gr2
>
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