At UserWorld, several of us were told the same thing - that is "BMC is
taking the necessary steps to officially enable the use of ITSM 6.0 with
CMDB 2.0.1". It was quite a popular topic at the time, but BUW was
around 5 - 6 months ago right? It has been in progress for an incredibly
long time now......
________________________________
From: Easter, David [mailto:[EMAIL PROTECTED]
Sent: Thursday, 25 January 2007 2:58 AM
Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?
**
CMDB 2.0 with ITSM 6.0 is not officially supported. As
mentioned, BMC is currently taking the necessary steps to officially
enable the use of ITSM 6.0 with CMDB 2.0.1. I do not have an expected
date for when this will be completed - only the information that it is
currently in progress.
Thanks,
-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Wednesday, January 24, 2007 7:37 AM
To: [email protected]
Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?
**
I have not seen anything either from BMC Support or on the list
officially supporting it.
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Wed, 24 Jan 2007 10:21 AM
Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?
Thanks. So are you saying that it is not officially supported? I
have already installed CMDB 2. Now I need to install HD 6.0
>From: Roger Justice <[EMAIL PROTECTED]
<mailto:rjust2501%40AOL.COM> >
>Reply-To: [email protected] <mailto:arslist%40ARSLIST.ORG>
>To: [email protected] <mailto:arslist%40ARSLIST.ORG>
>Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?
>Date: Wed, 24 Jan 2007 09:50:03 -0500
>
>There are 2 questions:
>1. Upgrade CMDB 1.1 to 2.X with existing ITSM 6.x
>2. CMDB new install with ITSM 6.X
>
>A lot of information has been passed through the list the only
problem is >BMC has not officially released the patch needed to do
either of the above.
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
<mailto:jackson_samson%40HOTMAIL.COM>
>To: [email protected] <mailto:arslist%40ARSLIST.ORG>
>Sent: Wed, 24 Jan 2007 9:45 AM
>Subject: CMDB 2.01 supported with Helpdesk 6.0 Application?
>
>
>All,
>
>I know this question has been asked a few months ago and I
think I know the >anwer, but wanted to make sure.
>
>Do you know if CMDB version 2 is supported with a Helpdesk 6.0
application? >The compatibility matrix only lists CMDB 1.1, but I want
to verify this.
>
>We have already installed CMDB 2 and I am thinking we might
have to >uninstall and install CMDB 1.1 before installing HD 6.0.
>
>Thanks,
>
>Jackson
>Remedy Administrator
>
>_________________________________________________________________
>Search for grocery stores. Find gratitude. Turn a simple search
into >something more.
>http://click4thecause.live.com/search/charity/default.aspx?source=hmemt
agline_gratitude&FORM=WLMTAG
>
>_______________________________________________________________________
________
>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org/> ARSlist:"Where >the Answers Are"
>_______________________________________________________________________
_
>Check out the new AOL. Most comprehensive set of free safety
and security >tools, free access to millions of high-quality videos from
across the web, >free AOL Mail and more.
>
>_______________________________________________________________________
________
>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org/> ARSlist:"Where >the Answers Are"
_________________________________________________________________
FREE online classifieds from Windows Live Expo - buy and sell
with people you know
http://clk.atdmt.com/MSN/go/msnnkwex0010000001msn/direct/01/?href=http:/
/expo.live.com?s_cid=Hotmail_tagline_12/06
________________________________________________________________________
_______
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org/> ARSlist:"Where the Answers Are"
________________________________
Check out the new AOL
<http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi
r=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol> . Most comprehensive set of
free safety and security tools, free access to millions of high-quality
videos from across the web, free AOL Mail and more.
__20060125_______________________This posting was submitted with
HTML in it___ __20060125_______________________This posting was
submitted with HTML in it___
**********************************************************************
The information in this e-mail is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this e-mail by anyone else
is unauthorised. If you have received this communication in error, please
notify us immediately by return e-mail with the subject heading "Received in
error" or telephone +61 2 93357000, then delete the email and destroy any
copies of it. If you are not the intended recipient, any disclosure, copying,
distribution or any action taken or omitted to be taken in reliance on it, is
prohibited and may be unlawful. Any opinions or advice contained in this
e-mail are subject to the terms and conditions expressed in the governing KPMG
client engagement letter. Opinions, conclusions and other information in this
e-mail and any attachments that do not relate to the official business of the
firm are neither given nor endorsed by it.
KPMG cannot guarantee that e-mail communications are secure or error-free, as
information could be intercepted, corrupted, amended, lost, destroyed, arrive
late or incomplete, or contain viruses.
KPMG, an Australian partnership, is part of the KPMG International network.
KPMG International is a Swiss cooperative that serves as a coordinating entity
for a network of independent firms operating under the KPMG name. KPMG
International provides no services to clients. Each member firm of KPMG
International is a legally distinct and separate entity and each describes
itself as such.
Liability limited by a scheme approved under Professional Standards Legislation.
This footnote also confirms that this e-mail message has been swept by
MIMEsweeper for the presence of computer viruses. See www.mimesweeper.com for
more information.
**********************************************************************
P
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
