** Thanks! Now when we apply the patch is it usually pretty quick? Sorry to ask such a dumb question but I have not been the one doing this before. How long should users expect to be down? We are 24/7.
Janet Mahan NSM Systems Admin II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Telecommuter - Florida Mailstop: FLPTCA0101 Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: 01 February, 2007 9:59 AM To: [email protected] Subject: Re: upgrade for DST > it doesn't sound like, at least to me, that they have actually tested a > scenario in where one does not upgrade from 6.1 to 6.3. BMC did the testing on AR System 6.0.1 and specifically provides information on what will be seen by customers who do not or cannot upgrade. Please review the document at: http://www.bmc.com/supportu/documents/78/29/67829/67829.pdf for details in the "Additional information for AR System 6.0.1 customers" section. The two primary affected areas are Web Services and Import/Export. Customers running 5.1.2 will likely see the same issues as the architectures are very similar between 6.0.1 and 5.1.2. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Crosby Sent: Thursday, February 01, 2007 6:17 AM To: [email protected] Subject: Re: upgrade for DST ** Janet, Yes you will need to upgrade mid-tier AND ARS from 6.1 to 6.3. Based on feedback I received from BMC, it doesn't sound like, at least to me, that they have actually tested a scenario in where one does not upgrade from 6.1 to 6.3. In the technical bulleting I read, "...could potentially affect" so this didn't leave me with a warm fuzzy. We are in the same boat and will need to patch/upgrade mid-tier, ARS, email engine, and flashboards....weeee! Best of luck to you, Richard __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
