Carin, You looking at one way or two way integration with Remedy/TelAlert? One way is real simple to set up. Two way is a little harder but I have some scripts from a TelAlert training that I took that I could send. TelALert support folks might be able to give you more current scripts.
Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of SUBSCRIBE arslist Carin Sent: Wednesday, January 31, 2007 10:14 AM To: [email protected] Subject: Remedy - Telalert Integration Hi there, Does anyone have the whitepaper for the Remedy - Telalert integration for the life of me i cant seem to find it on the new Support Web thank you Carin ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

