I'm trying to install a test box to look at version 7.x. I have Centos
and Oracle 10g installed. When I run through the ar_install script
(patched for CentOS) it bombs when it tries to connect to Oracle.
Complete list below.

I can connect to oracle fine from a remote machine and locally using
sqlplus, but only if I connect like this:
./sqlplus system/[EMAIL PROTECTED]

If I just do ./sqlplus and then enter user name and password at the
prompts, I get the same error as the Remedy install. I have the
following environment variables set:
ORACLE_HOME=/u01/app/oracle/product/10.1.3/OracleAS_1
ORACLE_SID=ORCL

Anyone know what I need to do to fix this? I've been googling for
answers and found a couple things to try but none have made a
difference.

Thanks,
James

************** install results *************


The Server package contains the binaries for the AR System
Server and its associated administration programs.  It
requires an additional 120 MB for the executable programs
and 1 MB for the database.

The API package contains the AR System programming
libraries and example files.  If installed, it consumes
10 MB of disk space.

Since this installation script will also back up existing
AR System directories, make sure that there is enough
disk space to include both the old and the new installations.
The above disk space requirement only outlines how much
additional disk space is required for the new installation.

Do you want to install the Server package? [y]


Do you want to register this AR System server with the Port Mapper ? [y]


Do you want to run this AR System server on a specific TCP Port ? [n]


Do you want to install the API package? [y]


Do you want to install the Central Preferences Forms and Workflow? [y]


Do you want to install the Sample Forms and Workflow? [y]


Do you want to install the ARDBC LDAP package? [n]


Do you want to install the AREA LDAP package? [n]
y

Have you installed or will you be installing Full Text Search capabilities? [n]


You can configure SNMP at this time.
If you choose NOT to configure SNMP, you will be required
to manually configure the SNMP configuration file prior
to running the SNMP agent.

Do you want to configure SNMP? [n]
y

The SNMP port number is the port address used to connect to this SNMP agent.
The port address must be unique for this SNMP agent and unused by any other
services. If using the default port address of 161, be sure this port is not
already being used by another agent.

Enter the port number to be used by the SNMP agent: [161]


Provide a description for the physical
location of the system running the agent.

Enter a location description:
Location

Provide contact information for the administrator
responsible for the AR System monitored by this agent.
For example, a phone number and/or email address.

Enter administrator contact information:
[EMAIL PROTECTED]

SNMP requests can be authenticated using the following modes:

    1) Community based
    2) User based

Which authentication mode will SNMP use? [1]


What is the community string for users with read-only access to snmp objects:
public

What is the community string for users with read-write access to snmp objects:
private

Do you want this SNMP agent to send traps? [y]
n

Web Services for Linux requires the IBM JRE version 1.4.2 or greater
Do you want to configure Web Services? [n]
y

Please enter the Java installation directory: [/usr]
/usr/java/j2sdk1.4.2_03/jre

Web Services using Java JRE path: /usr/java/j2sdk1.4.2_03/jre   Java Version: 
1.4.2_03


Which database system will the AR System use?
    [db2|oracle]
oracle

The specified locale is not installed:
/usr/lib/locale/en_US.UTF-8/LC_MESSAGES

The English locale will be used to install the Message Catalogs
/usr/lib/locale/C/LC_MESSAGES

Is the ORACLE database on a remote machine? [n]


What is the ORACLE home directory? [/u01/app/oracle/product/10.1.3/OracleAS_1]


What is the system ID (SID) of your ORACLE database? [ORCL]


What is your AR User Name? [ARAdmin]



For security reasons, your password will not be displayed.
What is your AR User Password for ARAdmin? [*****]


An unknown Oracle error has been detected.
Please resolve this error and re-try the installation.
Refer to /tmp/arDBErrorLog for the Oracle error information.

[EMAIL PROTECTED] arsystem]# cat  /tmp/arDBErrorLog
Cannot open catalog; Message number = 550 (ARERR 550)
   ORA-12546: TNS:permission denied
Thu Feb  1 11:38:14 EST 2007

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