Michelle,
 
Do you have any idea what was changed on the forms?  Did you have any
customizations on the forms that were changed and were your
customizations changed/obliterated?
 
Claire
 
ARS 6.3 Patch 18 
HD 6.0 
Oracle 10 w/9 libraries 
Oracle lives on a remote server 
Windows 2003 4 gig on app server and 8 gig on DB server 


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Monday, February 05, 2007 9:43 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 20 Install


** 
Hi, Peter:
 
We've upgraded ARS 6.3 Patch 18 to ARS 6.3 Patch 20 on a Windows 2003
server, in exactly the order you have listed (AR Server, Flashboards,
Email).  I assume we could've upgraded (AR Server, Email, Flashboards)
as well.  We used the installer files amid much controversy of the
incomplete files listed in the FTP directory.
 
***************************NOTE******************************
Pay close attention to the readme file for Email, especially if you are
on Windows 2003.  The "tip" for the Windows 2003 users is the last step
in the instructions.  
"4)To install or upgrade on windows 2003,use emaild.zip,extract it, and
run setup.exe."
****************************************************************
 
By the way, we're using Mid-Tier 7.0.01 Patch 1.
 
All of the core forms were updated.  There's too many to list here, but
to give you a general idea.
During ARSERVER update:
User
Group
AR System User Preference
ARDBC LDAP Configuration
AREA LDAP Configuration
Sample forms
Home Page
Business Time Holidays
Business Time Workdays
 
During Flashboards update:
All of the Flashboard forms were touched
FB:History
FB:Variable
FB:Datasource, etc.
 
During Email Update:
All of the Email forms were touched
AR System Email Messages
AR System Email Mailbox configuration, etc.
 
Hope that helps,
Michelle

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Monday, February 05, 2007 9:07 AM
To: [email protected]
Subject: ARS 6.3 Patch 20 Install


** 

We are in the process of planning upgrading our ARS 6.3 servers to patch
20. 

We have a support ticket with BMC on some questions regarding the
install but they have not been forthcoming on answering our questions
fully.

Has anyone who has installed Patch 20 on a Windows 2003 server (AR
Server) and/or a Linux server for Mid Tier 6.3 have any advice on the
installation order?

(like is it ARServer first, then Flashboards, Email etc.).  We are not
concerned with User, Admin, and Alerter for this patch.

We also are looking to find out what forms will be modified as a result
of the Patch 20 installer. 

Any help you can offer is appreciated! 

ARS 6.3 on Windows 2003 server 
Mid Tier on Linux Java version 1.5.0_04 with Jboss. 
Oracle 9.2.0.4 

Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

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