Thanks for all the feedback!
Im planning on exporting a migrator def file of all these forms and
other core forms I notice just prior to installing the patch so that way
I can then migrate back just the differences caused by the patch.
What I was most scared of was if any fields disappeared as a result of
the patch (might result in lost data).

Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dudley, Joelie
Sent: Monday, February 05, 2007 11:40 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 20 Install


** ** 

Any permissions you added to any of these forms will also be wiped
out...We did the same install and had to re-import the Group, User,
Hompage (cause we have our own graphic), and the AR System email
messages - added permissions.

 

Hope this helps!

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Monday, February 05, 2007 11:32 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 20 Install

 

Hi, Claire:

 

Besides a visual check of the User, Group and FB forms, I compared them
between Dev and Production at the SQL level.

I checked the numFields and nextFieldId.  They still match.  So at the
very least no new fields were added.

 

And yes, a customization was lost.  We increased the size of the
FB:Variable.Query field from 255 to 1000. The upgrade reverted it back
to 255.  So, I do suggest that you export any core form where
customizations were made and reimport them back after the upgrade.

 

I will report anything else I might find.

 

Good Luck to You.

Michelle

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire
Sent: Monday, February 05, 2007 9:49 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 20 Install

** 

Michelle,

 

Do you have any idea what was changed on the forms?  Did you have any
customizations on the forms that were changed and were your
customizations changed/obliterated?

 

Claire

 

ARS 6.3 Patch 18 
HD 6.0 
Oracle 10 w/9 libraries 
Oracle lives on a remote server 
Windows 2003 4 gig on app server and 8 gig on DB server 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Monday, February 05, 2007 9:43 AM
To: [email protected]
Subject: Re: ARS 6.3 Patch 20 Install

** 

Hi, Peter:

 

We've upgraded ARS 6.3 Patch 18 to ARS 6.3 Patch 20 on a Windows 2003
server, in exactly the order you have listed (AR Server, Flashboards,
Email).  I assume we could've upgraded (AR Server, Email, Flashboards)
as well.  We used the installer files amid much controversy of the
incomplete files listed in the FTP directory.

 

***************************NOTE******************************

Pay close attention to the readme file for Email, especially if you are
on Windows 2003.  The "tip" for the Windows 2003 users is the last step
in the instructions.  

"4)To install or upgrade on windows 2003,use emaild.zip,extract it, and
run setup.exe."

****************************************************************

 

By the way, we're using Mid-Tier 7.0.01 Patch 1.

 

All of the core forms were updated.  There's too many to list here, but
to give you a general idea.

During ARSERVER update:

User

Group

AR System User Preference

ARDBC LDAP Configuration

AREA LDAP Configuration

Sample forms

Home Page

Business Time Holidays

Business Time Workdays

 

During Flashboards update:

All of the Flashboard forms were touched

FB:History

FB:Variable

FB:Datasource, etc.

 

During Email Update:

All of the Email forms were touched

AR System Email Messages

AR System Email Mailbox configuration, etc.

 

Hope that helps,

Michelle

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
Sent: Monday, February 05, 2007 9:07 AM
To: [email protected]
Subject: ARS 6.3 Patch 20 Install

** 

We are in the process of planning upgrading our ARS 6.3 servers to patch
20. 

We have a support ticket with BMC on some questions regarding the
install but they have not been forthcoming on answering our questions
fully.

Has anyone who has installed Patch 20 on a Windows 2003 server (AR
Server) and/or a Linux server for Mid Tier 6.3 have any advice on the
installation order?

(like is it ARServer first, then Flashboards, Email etc.).  We are not
concerned with User, Admin, and Alerter for this patch.

We also are looking to find out what forms will be modified as a result
of the Patch 20 installer. 

Any help you can offer is appreciated! 

ARS 6.3 on Windows 2003 server 
Mid Tier on Linux Java version 1.5.0_04 with Jboss. 
Oracle 9.2.0.4 

Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

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