Thank you.  That information helped a lot.
 
Michelle

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Monday, February 26, 2007 3:41 PM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme


** 
According to the folks I've talked to, the patch is still uploading.  I
would suggest waiting until tomorrow to retrieve the patch.  It should
be done uploading by then.
 
Thanks,
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
 
BMC Software, Inc.
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST
contractor
Sent: Monday, February 26, 2007 1:13 PM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme


** 
Thank you for following up for us, Mr. Easter.
 
Since it appears that 6.3.0.21 (ARS 6.3 Patch 21) is now listed as one
of the available patches under Patch Downloads 6.3.0, I am assuming that
is now in "General Release".
 
Could you or someone from BMC send out a general note or technical
bulletin once ALL of the files are completely uploaded? It appears that
besides the readme files, the bin and lib folders are empty under winnt.
There are other folders that are currently empty, as well.
 
We're under a time crunch as all of our apps and servers are supposed to
be DST ready by March 1, 2007.  

Thank you and we do appreciate your help to us on the list.
Michelle
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Easter, David
Sent: Monday, February 26, 2007 12:02 PM
To: [email protected]
Subject: Re: 6.3 Patch 21 - Readme


** 
Looks like the readmes were not properly copied over from the
development server to the support site server.  BMC resources are
investigating.  
 
I will update the list when more information becomes available.
 
Thanks,
 
-David J. Easter
Sr. Product Manager, Service Management Business Unit
 
BMC Software, Inc.
 
________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT)
Sent: Monday, February 26, 2007 7:21 AM
To: [email protected]
Subject: 6.3 Patch 21 - Readme
Importance: High


** 

Hi All / BMC, 

I am seeing ftp://filedownload.bmc.com/smbu_patches/ars/6.3/patch021,
dated today.  However, I am not seeing the Server-readme.txt or
MidTier-readme.txt files within this folder.

Is patch 21 fully copied to the BMC FTP site, or is it still being
copied? 

If it is fully released, does anyone know which files have been modified
since Patch 20? 

Eric Cleereman 

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