That's weird. I just called Remedy support and they said client 20 was not needed for DST. Just the server and midtier...
Now what? Thanks, Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, March 01, 2007 11:02 AM To: [email protected] Subject: Re: Patch 20 and 21 ** I did check.. The Client 20 is indeed needed for DST.. On 3/1/07, Christopher Michaud <[EMAIL PROTECTED]> wrote: The reason I asked this question is according to BMC's DST White Paper, there is no client patch... "Q. Is the BMC Remedy User executable affected? Do I have to really re-distribute BMC Remedy User to all my users to correct this DST issue? A. Only the mid tier and server executables contain DST fixes. However, BMC does not recommend applying only a portion of a provided patch. Customers loading the 6.03 Patch 020 or 7.0.01 Patch 001 are strongly encouraged to install the patches in their entirety." However, David's last message seemed to infer that there was. Maybe I'm misinterpreting what he's saying. Best Regards, Christopher Michaud Houston, BH2, 1434D Phone: (713) 431-0144 E-mail: [EMAIL PROTECTED] patrick zandi <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected] > 03/01/2007 07:35 AM Please respond to [email protected] To [email protected] cc Subject Re: Patch 20 and 21 ** Thought David already answered that.. patch 20 client is needed.. for dst. On 3/1/07, Christopher Michaud < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** David, Were any of the changes in Client Patch 20, DST related? Thanks for all of the info on the DST topic, Christopher Michaud "Easter, David" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" < [email protected]> 02/28/2007 06:24 PM Please respond to [email protected] To [email protected] cc Subject Re: Patch 20 and 21 ** No client changes were made in Patch 21 - which is why that folder is not included. The fixes in the areas provided (server, E-mail, Mid-Tier) are cumulative so if you load those areas from Patch 21, you do not need to load those areas from Patch 20. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto: ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ The information contained in this communication may be CONFIDENTIAL and is intended only for the use of the recipient(s) named above. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender and delete/destroy the original message and any copy of it from your computer or paper files. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
