I had the same problem and put in a ticket with BMC, and this is what I got back: We tracked down why the mid-tier is not finding JDK and it's a Sun's bug:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670 <http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6520670> ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head Sent: Thursday, March 08, 2007 11:52 AM To: [email protected] Subject: JDK Not Installed ** Ok...here is a slam dunk for someone...I'm reinstalling Midtier 6.3 P20 on a dev box (Win2k3) and I'm getting this message... --------------------------- Remedy Mid Tier Setup --------------------------- A compatible JDK was not found on this system which is required for this product to work properly. See the installation documentation for details on installing JDK. --------------------------- I have 1.5.0_11 installed...but I'm sure it's just a pathing issue....which dll needs to be in the path for this to work again? __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

