The issue I'm having (7.01 client - Crystal XI developed report) , started long 
after our upgrade.  No one else here is having  the problem.  I've installed 
other software on this machine, before the problem appeared.  That's why I 
think it's a dll/registry issue, at least for me.  

I don't really expect Remedy support to take this on.  Even if I had tons of 
faith in them, I think the issue would be difficult to replicate.  I was just 
wondering if the crystal developer was present on the machines with this 
problem. I am, basically, just looking for a pattern.

Bill
  ----- Original Message ----- 
  From: Susan Palmer 
  Newsgroups: public.remedy.arsystem.general
  To: [email protected] 
  Sent: Tuesday, March 20, 2007 1:46 PM
  Subject: Re: Crystal Report Error


  ** 
  With this many people having the issue, what does Remedy support say?  You 
are clicking on a button using the odbc driver that is supplied within the user 
tool.

  Was it always like this or did it change recently?  

  Susan

   
  On 3/20/07, Bill H <[EMAIL PROTECTED]> wrote: 
    Mikhail,

    I'm also getting this error and it just started.  Quick question do you have
    the Crystal Reports Developers tool installed on that machine?  I also 
    believe it's a dll/registry issue, but I haven't isolated it yet.

    Bill

    ----- Original Message -----
    From: "Mikhail" <[EMAIL PROTECTED]> 
    Newsgroups: public.remedy.arsystem.general
    To: <[email protected]>
    Sent: Tuesday, March 20, 2007 12:19 PM
    Subject: Re: Crystal Report Error


    Hello Guys, 
    Just a little update on the situation.
    When I login to User tool and try to print crystal reports using the
    DTP Style button, It gives me a logon error (arerr 1904). When I ask
    someone else to login to my usertool, they can print successfully! 
    Interesting thing is we both have "Administrator" accounts...
    So now we're thinking this could be some permission issue, but we
    can't quite point our fingers at it.
    Anyone?


    On Mar 20, 12:01 pm, Ben Cantatore < [EMAIL PROTECTED]> wrote:
    > Kinda silly, but try fully qualifying the name of the server in the ODBC
    > driver.
    >
    > 
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