Hi Sandra, I tried what you suggested but I still get the error. Hello Susan, I created a new user and yes, it DID work! However, creating and deleting accounts would be a last resort in our case because there are a lot of other users out there that can perform DTP-style printing. But I do wonder what the difference is between the old and the new one. I created the new one to have the same info as the old one.
On Mar 20, 1:47 pm, "Hennigan, Sandra H CTR OSD-CIO" <[EMAIL PROTECTED]> wrote: > UNCLASSIFIED > > What about "Use Underscores"? Remedy generally does on their Crystal > Reports; users generally do not. It is a setting in the ODBC > Configuration Setting. > On your Remedy client - click Tools > Options > Advanced > Check ODBC Use Underscores and run the report again. > If it is already checked, uncheck it and run the report. > > Sandra Hennigan > > OSD Remedy Administrator > Office # 703-602-0980 x174 > CACI - Ever Vigilant(tm) > > Apparently, there is nothing that cannot happen today. Mark Twain > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer > Sent: Tuesday, March 20, 2007 3:38 PM > To: [EMAIL PROTECTED] > Subject: Re: Crystal Report Error > > ** > Well ... since administrators are 'all powerful' it does seem odd. Make > another account for yourself and try that one. If it works, delete the > old one and use the one that works. There must be something different > but without being there it's really hard to troubleshoot something that > is probably simple. And no, please don't send any logfiles ! > > Susan > > On 3/20/07, Mikhail <[EMAIL PROTECTED]> wrote: > > Hello Guys, > Just a little update on the situation. > When I login to User tool and try to print crystal reports using > the > DTP Style button, It gives me a logon error (arerr 1904). When I > ask > someone else to login to my usertool, they can print > successfully! > Interesting thing is we both have "Administrator" accounts... > So now we're thinking this could be some permission issue, but > we > can't quite point our fingers at it. > Anyone? > > On Mar 20, 12:01 pm, Ben Cantatore <[EMAIL PROTECTED] > > wrote: > > Kinda silly, but try fully qualifying the name of the server > in the ODBC > > driver. > > ________________________________________________________________________ > ___-____ > > UNSUBSCRIBE or access ARSlist Archives > atwww.arslist.orgARSlist:"Where the Answers Are" > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > <http://www.arslist.org> ARSlist:"Where the Answers Are" > > __20060125_______________________This posting was submitted with HTML in > it___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgARSlist:"Where the > Answers Are"- Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
