My question is, will the 6.3 client still work in Vista and just not be
supported or is it the 6.3 client does not work in Vista period?

 

Either way, doesn't that beg the question of supported versions? I
thought BMC supported two previous versions.  6.3, as I understand it,
is still a supported version.  Is there another major release planned
that would end 6.3's support? Or has BMC just decided, "Testing and QA
is too expensive to do on both versions, so let's just do it for 7?"

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Tuesday, March 20, 2007 11:09 AM
To: [email protected]
Subject: Re: Vista Supported?

 

** 

David, 

Did they officially fix the - ripout(uninstall) issue with crystal yet ?



 

On 3/20/07, Easter, David <[EMAIL PROTECTED]> wrote: 

** 

Roger is correct.  There are no plans to test the 6.03 WUT running on
Vista.  Customers wanting to use Vista will need to use the 7.0.01 (or
later) WUT.  However, since the 7.0.01 WUT can connect to previous
versions of AR System (e.g. 6.03), customers will not need to upgrade
the server to 7.0.01 to take advantage of clients running Vista. Only
the WUT would need to be upgraded. 

Latest update I have from QA is that testing should be completed within
the next 30 days.

-David J. Easter

Sr. Product Manager, Service Management Business Unit

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public relations representative for
BMC Software, Inc. 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice
Sent: Tuesday, March 20, 2007 7:59 AM
To: [email protected] 
Subject: Re: Vista Supported?

 

** 

This has been posted multiple times and BMC will support the Version 7
client in Vista.

 

 
-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Tue, 20 Mar 2007 10:54 AM
Subject: Vista Supported?

Can anyone tell me if Remedy supports the use of Vista for the ARS user
tool, 
version 6.3?  I didn't see anything on the web site,
and have a user asking about it. 
 
Thanks,
Linda Blomberg
Fermi National Accelerator Laboratory
[EMAIL PROTECTED]
 
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